North Alabama’s Fastest-Growing Plumbing Company
Contact Us
Got a plumbing question or need fast help? We’re just a call or message away, ready to get things sorted without the hassle. Our friendly team is here to listen, give honest advice, and schedule a time that works best for you. Reach out today and let’s get your plumbing running smoothly again.
Address: 520 Shull Rd, Hartselle, AL 35640
Email: office@apexplumbingal.com
Get a free quote and expert advice today — don’t wait
I couldn't be happier with the service I received from APEX Plumbing. Austin and Clay, two certified master plumbers with a combined 20 years of expertise, were a fantastic team—they were prompt and professional. They came fully prepared to address the issues I mentioned when I scheduled the appointment. Austin was already checking my home's water pressure before I even answered the door, showing their dedication and preparedness.
They listened intently to my concerns, thoroughly analyzed the issues, and then provided clear, upfront pricing options. The problems and the necessary repairs were explained in a way that was easy to understand. Best of all, they conducted a thorough job completion walkthrough and left the work areas spotless, which is a sign of true professionalism. I am a delighted customer and will definitely be using them for future plumbing needs.
They listened intently to my concerns, thoroughly analyzed the issues, and then provided clear, upfront pricing options. The problems and the necessary repairs were explained in a way that was easy to understand. Best of all, they conducted a thorough job completion walkthrough and left the work areas spotless, which is a sign of true professionalism. I am a delighted customer and will definitely be using them for future plumbing needs.
We had clogged plumbing issues today and I called in the late afternoon. Clay came within 45 minutes and took care of everything. He was prompt, courteous, knowledgeable and explained everything as he went. He showed me the clog on his camera and made sure it was all clear before he left. Clay went out of his way to be very kind and I appreciate him so much. He even checked our kitchen faucet also. Five stars all the way.
Response from the owner 13:26 14 Aug 25
Lori, thank you so much for sharing your experience! We’re thrilled to hear Clay was able to respond quickly and take care of everything for you. We will be sure to pass along your kind words. He takes great pride in making sure things are done right and customers are comfortable with the process. We truly appreciate your trust in us and your five-star review! After two different plumbers came to diagnose and fix an issue, we had Apex come to give one more quote. They found the root of the problem, which was much simpler than the previous plumbers thought. They were going to take apart our bathtub, when the issue was a tiny part at the faucet that needed replacing. Fixed in 10 minutes and saved me a thousand dollars! Will only be using Apex from here on out! Wish I could give more than 5 stars!!
Response from the owner 13:28 14 Aug 25
Melanie, thank you for sharing your experience! We’re glad we found the real issue and saved you time, money, and extra work. We appreciate your trust and look forward to helping with any future plumbing needs! Just because it’s new, doesn’t mean it’s good. New tankless water heater went out and I reported it to Apex. Austin came out the next morning and diagnosed it. Needed a part and he was able to expedite it. He was back the next day with Clay to fix it.
They also entertained a couple of other questions while they were here, gave great advice and they left me with better overall pressure. Learned a lot from them. Austin and Clay were great, solved the problem, and gave me tips on what to look for relating to servicing considerations on the tankless heater. If you need plumbing work, I hope you get these guys from Apex.
Masters of their trade and good folks.
They also entertained a couple of other questions while they were here, gave great advice and they left me with better overall pressure. Learned a lot from them. Austin and Clay were great, solved the problem, and gave me tips on what to look for relating to servicing considerations on the tankless heater. If you need plumbing work, I hope you get these guys from Apex.
Masters of their trade and good folks.
Response from the owner 20:59 07 Aug 25
Hey Scott! Thank you for the kind words! We're glad Austin and Clay got everything diagnosed and helped you along the way. We appreciate you trusting APEX Plumbing! Austin and Clay did an amazing job at our new build. We really appreciate you guys!
We had an unexpected need for a plumber and they were easy to get scheduled with. They came out, evaluated the situation and got it sorted. they were fast, tidy, and very polite and friendly! I highly recommend them for regular visits as well as the occasional emergency visit! Reasonable price for the trip!
Plumbing backed up at 7pm on a Friday night, hour later it was unclogged thanks to Austin. Thank you guys
Apex did the rough in for our Barndominium. We are doing the inside portion of the plumbing and needed questions answered. Apex happily answered all of our questions and they did a great job on the rough in. Thank you guys for continuing to be great even after we are technically done!
Update 10/23/24
Used APEX again to fix the full waterline. The rest of our galvanized pipe was deteriorating, so we called APEX. Kevin and his crew did a great job. Dug a trench, fixed the pipe, added a water hose hookup to the front of the house, and had everything back the way it was in around 3 hours. I still highly recommend APEX.
I had my main waterline bust and Justin and Caleb came to repair it. Justin walked me through the problem, showed me where it was, and then gave me a couple of solutions to pick from that would fix the problem. They worked quickly to get our water fixed and back on in around two hours. Extremely nice, professional guys. Will definitely use again and highly recommend!
Used APEX again to fix the full waterline. The rest of our galvanized pipe was deteriorating, so we called APEX. Kevin and his crew did a great job. Dug a trench, fixed the pipe, added a water hose hookup to the front of the house, and had everything back the way it was in around 3 hours. I still highly recommend APEX.
I had my main waterline bust and Justin and Caleb came to repair it. Justin walked me through the problem, showed me where it was, and then gave me a couple of solutions to pick from that would fix the problem. They worked quickly to get our water fixed and back on in around two hours. Extremely nice, professional guys. Will definitely use again and highly recommend!
Response from the owner 20:09 27 Feb 23
Jenny, Thank you so much for taking the time to share your positive experience with us and for giving us a 5-star rating on Google! We are thrilled to hear that you were satisfied with the service you received from Justin and Kaleb when you had your main waterline issue. Thank you for choosing our company for your plumbing needs, and we appreciate you recommending us to others. We look forward to serving you again in the future should you need us!